Learn More About the Most Frequently Asked Questions
If you cannot find your answer here, contact us at 586-749-6666
Q: WHERE ARE YOU LOCATED?
A: Our address is 34111 28 Mile Road, Lenox Twp., MI 48048. We are on the NE corner of Gratiot and 28 Mile Road. Scarefest Scream Park entrance & lighted parking are located on 28 Mile. Click HERE for map & directions.
Q: WHAT TIMES ARE YOU OPEN?
A: We are open in September from 8:00 p.m. – 12:00 a.m. In October/November 7:00 p.m. – 12:00 a.m. On Sunday dates we close at 10:00 p.m. Attractions begin at dark. Click HERE for dates of operation.
Q: DO YOU CHARGE FOR PARKING?
A: We do not charge for parking but we do ask for a $1.00 donation or a canned food item to benefit the local food pantry.
Q: WHAT ARE YOUR DIFFERENT ATTRACTIONS?
A: We have 4 different attractions that require tickets for entry at Scarefest Scream Park: Hayride of Doom is a mile long haunted hayride, Castle of The Dead is an 8000 sq. ft. walkthrough haunted castle, Terror Zone Maze is a black maze full of disorienting fog, strobes, and laser effects (it is not a corn maze), and Carnival of the Dead Forest Walk is a walkthrough wooded trail full of spooky twists and turns. Throughout all of our attractions you will encounter the various monsters, ghouls, zombies and other creatures that inhabit the park. You can test your shooting skills at our Zombie Paintball by trying to hit our walking dead. We have nightly entertainment and bonfires. The midway has food, beverages, and merchandise available for purchase.
Q: IS IT SCARY?
A: Our name is Scarefest Scream Park and we are a haunted attraction so we like to scare. There are many different activities available to choose from at the park and every person has a different threshold of fear so each person’s experience is unique. Scarefest prides itself on having an experience for every fear level. Our haunted hayride is intended to be a family-friendly experience, while the forest walk and maze are mid-level scares, and the haunted house has the most intense scares.
Q: HOW LONG IS THE WAIT?
A: During September the wait is usually short. In October and the closer we get to Halloween the busier the park will be. The best way to avoid long lines is to come early or on a Sunday that the park is open, but if you must come on our busiest nights and don’t want to wait, get to the park right before we open. Additionally, speedpass upgrades are available at the ticket booth or you may purchase an All Inclusive VIP speedpass either online or at the ticket booth. To purchase tickets online click HERE.
Q: IS THERE ADMISSION TO ENTER THE PARK?
A: It is free to enter the park, however each of the attractions require a ticket to enter. You may purchase a single attraction ticket that can be used at any one of our 4 attractions. If you want to do more than one attraction you will need to purchase a ticket for each attraction you wish to enter or you may purchase an All Inclusive Ticket that will give you admission to all 4 attractions at a discount price. Click HERE for ticket pricing.
Q: WHERE CAN I BUY TICKETS?
A: You may purchase tickets at the park from our ticket booth while we are open. Online tickets are also available to purchase at your convenience. Click HERE to purchase online.
Q: IF I PURCHASE TICKETS ONLINE DO I HAVE TO WAIT IN LINE AT THE TICKET BOOTH?
A: You must redeem your print at home ticket voucher or mobile download at the ticket booth where it will be redeemed for an attraction ticket. If there is a line for tickets inform the staff personnel at the entrance gate or ticket line that you have purchased online tickets and you will be directed to the next available window.
Q: DO YOU HAVE GROUP DISCOUNTS AVAILABLE?
A: We have a 24 single attraction ticket package available at a discount price for groups that may be purchase online or at the ticket booth. If you have a group of 25 people or more and are interested in All Inclusive or VIP tickets we can customize an entertainment package to fit your needs, check out our tickets page or call us at 586.749.6666. Private party areas are available.
Q: HOW MUCH DOES IT COST?
A: We have several ticketing options available depending on what attractions you wish to visit. Coupons are available on our website, in Fear Finder Magazine, and at many local businesses. We accept coupons until 9:00 p.m. at the ticket booth so come early. Check our Facebook and Twitter pages for special events & promotions. Click HERE for Ticket Information.
Q: IS THERE AN AGE LIMIT OR RECOMMENDED AGE TO ENTER?
A: We have had young children go through the attractions and have a great time. We have also had adults too afraid to even enter. You are the best judge to know if your child is able to handle the experience. Survive the night Horror Campout is an Interactive 18+ experience. We do not refund ticket purchases so purchase wisely. Click HERE to learn more about Survive the Night.
Q: DO YOU HAVE DISCOUNTS FOR CHILDREN?
A: We do not have special tickets for children. We occasionally offer special events for children, check our calendar and Facebook page for postings regarding special offers and events.
Q: DO YOU HAVE ANY MEDICAL RESTRICTIONS FOR ENTRY INTO THE ATTRACTIONS?
A: Our attractions include strobing lights, fog, loud noises, startles, & scares. You may have to walk over uneven surfaces and through small spaces. If you are prone to seizures, pregnant, or are in poor health you should consult your health care provider about your ability to participate in these types of activities. Click HERE to read Terms and Disclaimers.
Q: DO YOU OFFER REFUNDS?
A: We do not give refunds. If for some reason you purchase a ticket and are unable to use it on the night of purchase it may be used anytime we are open during that year’s season.
Q: IF I PURCHASE AN ALL INCLUSIVE TICKET, DO I NEED TO USE IT IN ONE NIGHT?
A: Any used portion of the ticket may be used anytime we are open during the year the ticket was purchased. We do not accept tickets from prior years. We do not sell or redeem all-inclusive tickets after 10:30 p.m. on Friday's and Saturday's or after 8:00 p.m. on Sunday's unless you are interested in coming back another night in the season the ticket was purchased. Please budget at least 3 hours to complete all four attractions.
Q: DO YOU ACCEPT CREDIT CARDS?
A: We accept MasterCard, VISA, & Discover.
Q: CAN WE BRING IN OUR OWN FOOD AND DRINKS?
A: No outside food and beverages are allowed in the park. Food & drinks are available for purchase inside the park. You must be 21 or over and have a valid I.D. to purchase beer, wine, or liquor.
Q: DO YOU HAVE SECURITY?
A: We have an excellent security staff located throughout the park.
Q: CAN I TAKE PICTURES OR VIDEO?
A: Photography and video recording are not permitted inside the attractions but are allowed in the midway area. We encourage you share your favorite photos by tagging us on instagram and using #scarefestscreampark and you could be a fan featured photo. Look for our special photo spots were you can pose with friends.
Q: CAN I WEAR A COSTUME?
A: You may wear a costume but you will not be allowed into the park wearing a mask or carrying a prop.
Q: WILL THE ACTORS TOUCH US?
A: Our Monsters, Zombies, and Ghouls will not touch you but they may get quite close to you. If you startle easily you may end up inadvertently touching them or brushing up against their costumes and props. Intentional touching and harassing of our cast may result in removal from the park without refund. If you are participating in the overnight camping event, the actors can touch you. Survive the night Horror Campout is an Interactive 18+ experience. Click HERE to learn more about Survive the Night.
Q: IF I DON’T WANT TO GO THROUGH THE ATTRACTIONS ARE THERE OTHER THINGS TO DO?
A: We have activities and entertainment in the midway for those who choose to abandon their more daring friends. Zombie Paintball, tea leaf readings, face painting, vendors with merchandise for sale, the bar tent has bands or a DJ for your listening pleasure, and nightly bonfires are just a few of the things available.
Q: HOW LONG DOES IT TAKE TO GO THROUGH THE ATTRACTIONS?
A: Once you enter an attraction it takes approximately 25 minutes to go through.
Q: HOW MANY PEOPLE DO YOU LET GO THROUGH AT ONE TIME?
A: The Hayride of Doom wagons can hold between 20 – 35 people. All the other attractions are groups of 6. If your group is larger than 6 we will need to split you up into smaller groups.
Q: ARE YOU OPEN IN THE RAIN?
A: We are an outdoor event but we do everything in our power to stay open, usually a light right will not close the attractions. If and when the conditions become such that there is a chance that the safety of our cast or customers become compromised we will shut down the attractions as needed.
Q: ARE YOU HIRING?
A: We are always looking for talented individuals that love Halloween as much as we do. Click HERE to fill out our Jobs Form.
Q: HOW CAN I ADVERTISE AT SCAREFEST?
A: We have many advertising and sponsorship opportunities. Please email firstname.lastname@example.org or call 586.749.6666 to discuss.