Learn More About the Most Frequently Asked Questions
If you cannot find your answer here, contact us at 586-749-6666
Q: WHERE IS SCAREFEST LOCATED?
A: Our address is 34111 28 Mile Road, Lenox Twp., MI 48048. We are on the NE corner of Gratiot and 28 Mile Road. Scarefest Scream Park entrance & lighted parking are located on 28 Mile. Click HERE for map & directions.
Q: WHEN IS SCAREFEST OPEN?
A: We are open in September from 8:00 p.m. – 12:00 a.m. In October 7:00 p.m. – 12:00 a.m. On Sunday dates we close at 10:00 p.m. Attractions begin at dark. Click HERE for dates of operation.
Q: DOES SCAREFEST CHARGE FOR PARKING?
A: We charge $5.00 for parking to benefit the local food pantry. This is cash only.
Q: WHAT ARE SCAREFEST’S DIFFERENT ATTRACTIONS?
A: We have 4 different attractions that require tickets for entry at Scarefest Scream Park: Hayride of Doom is a mile long haunted hayride, Castle of The Dead is an 8000 sq. ft. walkthrough haunted castle, Carnival of the Dead Forest Walk is a walkthrough wooded trail full of spooky twists and turns, and the Terror Zone Maze is a black walled maze with monsters. Throughout all of our attractions you will encounter the various monsters, ghouls, zombies and other creatures that inhabit the park. We have nightly entertainment and bonfires. The midway has food, beverages, and merchandise available for purchase.
Q: IS SCAREFEST SCARY?
A: Our name is Scarefest Scream Park and we are a haunted attraction so we like to scare. There are many different activities available to choose from at the park and every person has a different threshold of fear so each person’s experience is unique. Scarefest prides itself on having an experience for every fear level. Our haunted hayride is intended to be a family-friendly experience, while the forest walk and maze are mid-level scares, and the haunted house has the most intense scares.
Q: HOW LONG IS THE WAIT AT SCAREFEST?
A: During September the wait is usually shorter. In October and the closer we get to Halloween the busier the park will be. The best way to avoid long lines is to come early or on a Sunday that the park is open, but if you must come on our busiest nights and don’t want to wait, get to the park right before we open. On busy Friday/Saturday nights in October, attraction wait times can be 2+ hours from 8:30-10:30pm. Speedpass upgrades are available at the ticket booth or you may purchase speed pass tickets online. To purchase tickets online click HERE.
Q: IS THERE ADMISSION TO ENTER THE SCAREFEST?
A: It is free to enter the park, however each of the attractions require a ticket to enter. On nights that we are sold out, you may be denied entry without a pre-purchased ticket. You may purchase a single attraction ticket that can be used at any one of our 4 attractions. Click HERE for ticket pricing.
Q: WHERE CAN I BUY SCAREFEST TICKETS?
A: Tickets are available for purchase online and at the ticket booth. On Friday and Saturday nights in October, tickets must be pre-purchased online. Due to high demand, we often sell out on those dates, so please plan ahead. Purchasing online ensures your admission. Click HERE to purchase online.
Q: IF I PURCHASE SCAREFEST TICKETS ONLINE DO I HAVE TO WAIT IN LINE AT THE TICKET BOOTH?
A: You must redeem your print at home ticket voucher or mobile download at the ticket booth where it will be redeemed for an attraction ticket.
Q: DOES SCAREFEST HAVE GROUP DISCOUNTS?
A: Our group rates start at 25+ tickets and are available at a discount price that may be purchased online. Click HERE for group ticket information.
Q: HOW MUCH ARE TICKETS FOR SCAREFEST?
A: We have several ticketing options available depending on what attractions you wish to visit. Single Attraction tickets are $15 and VIP All-Inclusive tickets are $80. Coupons are available on our website and at many local businesses. Check our Facebook and Instagram pages for special events & promotions. Click HERE for ticket information.
Q: IS THERE AN AGE LIMIT OR RECOMMENDED AGE TO ENTER SCAREFEST?
A: Scarefest is not meant for children. We have had young children go through the attractions and have a great time and we have also had adults too afraid to even enter. You are the best judge to know if your child is able to handle the experience. For you and your child's safety, it is not permitted at any time to carry a child through any of the attractions. Inside the attractions you will experience uneven floors/walkways, complete darkness, props, monsters, and many scares that may startle. The attractions are restricted children over the age of 6. Children under 12 must have an adult with them in the attraction. We require children 16 and under be accompanied by an adult on property.
Q: DOES SCAREFEST HAVE DISCOUNTS FOR CHILDREN?
A: We do not have special tickets for children. We occasionally offer special events for children, check our calendar and Facebook page for postings regarding special offers and events.
Q: DOES SCAREFEST HAVE ANY MEDICAL RESTRICTIONS FOR ENTRY INTO THE ATTRACTIONS?
A: Our attractions include strobing lights, fog, loud noises, startles, & scares. You may have to walk over uneven surfaces and through small spaces. If you are prone to seizures, pregnant, or are in poor health you should consult your health care provider about your ability to participate in these types of activities. We are not handicap accessible. This event is not recommended for those with PTSD. Click HERE to read Terms and Disclaimers.
Q: DOES SCAREFEST OFFER REFUNDS?
A: We do not give refunds. If for some reason you purchase a ticket and are unable to use it on the night of purchase it may be used anytime we are open during that year’s season.
Q: IF I PURCHASE MULTIPLE TICKETS, DO I NEED TO USE THEM IN ONE NIGHT?
A: Any unused tickets may be used anytime we are open during the year the ticket was purchased. We do not accept tickets from prior years. Please budget at least 3 hours to complete all attractions. On busy nights, you will need to arrive at open to complete all of the attractions in one evening.
Q: DOES SCAREFEST ACCEPT CREDIT CARDS?
A: We accept all major credit cards online. Onsite we accept Visa, Mastercard, and Discover.
Q: CAN WE BRING IN OUR OWN FOOD AND DRINKS?
A: No outside food and beverages are allowed in the park. Food & drinks are available for purchase inside the park. You must be 21 or over and have a valid I.D. to purchase beer, wine, or liquor.
Q: DOES SCAREFEST HAVE SECURITY?
A: We have an excellent security staff located throughout the park.
Q: CAN I TAKE PICTURES OR VIDEO AT SCAREFEST?
A: Photography and video recording are not permitted inside the attractions but are allowed in the midway area. We encourage you share your favorite photos by tagging us on Facebook or Instagram and using #scarefestscreampark and you could be a fan featured photo. Look for our special photo spots were you can pose with friends.
Q: CAN I WEAR A COSTUME TO SCAREFEST?
A: You may wear a costume but you will not be allowed into the park wearing a mask or carrying a prop.
Q: WILL THE ACTORS TOUCH US AT SCAREFEST?
A: Our Monsters, Zombies, and Ghouls will not touch you but they may get quite close to you. If you startle easily you may end up inadvertently touching them or brushing up against their costumes and props. Intentional touching and harassing of our cast may result in removal from the park without refund.
Q: IF I DON’T WANT TO GO THROUGH THE SCAREFEST ATTRACTIONS, ARE THERE OTHER THINGS TO DO?
A: We have activities and entertainment in the midway for those who choose to abandon their more daring friends. 4D virtual reality ride, tea leaf readings, face painting, vendors with merchandise for sale, the bar tent has bands or a DJ for your listening pleasure, and nightly bonfires are just a few of the things available.
Q: HOW LONG DOES IT TAKE TO GO THROUGH THE ATTRACTIONS AT SCAREFEST?
A: Once you enter an attraction it takes approximately 10-15 minutes to go through.
Q: HOW MANY PEOPLE DOES SCAREFEST LET GO THROUGH AT ONE TIME?
A: The Hayride of Doom wagons can hold between 30 – 35 people. All the other attractions are groups of 6. If your group is larger than 6 we will need to split you up into smaller groups.
Q: IS SCAREFEST OPEN IN THE RAIN?
A: We are an outdoor event but we do everything in our power to stay open, usually a light rain will not close the attractions. If and when the conditions become such that there is a chance that the safety of our cast or customers become compromised we will shut down the attractions as needed.
Q: IS SCAREFEST HIRING?
A: We are always looking for talented individuals that love Halloween as much as we do. Click HERE to fill out our Jobs Form.
Q: HOW CAN I ADVERTISE AT SCAREFEST?
A: We have many advertising and sponsorship opportunities. Please email info@scarefestscreampark.com or call 586.749.6666 to discuss.